Skip to content
  • Check it out
Franchise Business Review Logo Franchise Business Review Logo
  • SOLUTIONS
    • Research & Insights
      • Franchisee Satisfaction
      • Employee Engagement
      • Customer Satisfaction
      • Candidate Experience
      • Diversity, Equity & InclusionNEW
    • Franchise Development
      • Franchise Validation
      • Lead Generation
      • Content Marketing
      • Brand Exposure
    • How FBR Helps…
      • C-Suite
      • Operations
      • Franchise Development
      • Human Resources
      • Customer Experience
      • PR & Marketing
      • Private Equity Investors
      • Franchisee Associations
    • Learn More
      Survey reporting tool franchisee satisfaction solutions

      See how FBR’s interactive reporting platform works

  • AWARDS
    • Annual Awards
      • Franchisee Satisfaction Awards
      • Top Food Franchises
      • Top Low-Cost Franchises
      • Most Profitable Franchises
      • Top Recession-Proof Franchises
    • Special Interest Awards
      • Best Franchise Culture
      • Top Franchises For Women
      • Top Franchises For Veterans
      • Franchising at Work
      • Most Innovative Franchises
    • About Our Awards
      • About Our Awards
      • Eligibility
      • Awards Entry Kit
    • Learn More
      Four coworkers enthusiastic in their office throwing up papers

      Uncovering the Best Franchises to Work For

  • RESOURCES
    • Tools to Help You Grow
      • Resource Center
      • FBR Blog
      • Case Studies
      • MyFBR
    • Learn More
      How to Assess Franchise Business Coach Effectiveness ebook

      How to Assess Franchise Business Coach Effectiveness

    • Learn More
      Massage Heights Case Study headshot

      Case Study: Massage Heights

  • ABOUT
    • About Us
      • Our Company
      • Our Team
      • Our Clients
      • Career Opportunities
    • Contact Us
      • Press
      • Media Kit
      • Contact Us
      • FAQ
    • Learn Less
      Home Instead's Jeff Huber Smiling in office in front of windows

      The Importance of Franchisee Satisfaction

    • Learn More
      Two Men and a Truck franchisee

      TWO MEN AND A TRUCK: Making Moves that Delight Customers and Franchisees

  • FBR SUMMIT
  • Two Men and a Truck franchise

We Asked a Franchisee How He Chose a Franchise Brand: Here’s What He Said

By Ali Forman|2024-01-16T13:32:51+00:00July 14th, 2023|Case Studies, Resources|

Franchise Business Review interviewed Chris Willems, who invested in a Two Men And A Truck franchise. Chris shares how Franchise Business Review’s research played a major role in his due diligence process and ultimately led him to select Two Men And A Truck from the 10 brands he was considering.

Read More
  • Increase Employee Commitment: Group of Appreciative Employees

Hot Dish Advertising: Employee Engagement Case Study

By Ali Forman|2024-08-07T15:05:25+00:00March 28th, 2023|Case Studies, Resources|

Learn how the leadership team at Hot Dish Advertising used FBR's employee survey data to increase employee commitment and accountability.

Read More
  • Wild Birds Unlimited bird in hand case study image

Wild Birds Unlimited: Employee Engagement Case Study

By Ali Forman|2023-03-28T11:34:00+00:00March 16th, 2023|Case Studies, Resources|

How Wild Birds Unlimited used FBR’s employee engagement survey to improve communication and better align teams across the organization. 

Read More
  • Massage Heights

Massage Heights: Employee Engagement Case Study

By Ali Forman|2023-03-28T11:34:43+00:00February 9th, 2023|Case Studies, Resources|

Learn how the Massage Heights leadership team used FBR's employee engagement survey data to positively impact employee well-being and culture. 

Read More
  • The Learning Experience franchisee

Making the Grade: How The Learning Experience Increased Customer Satisfaction by 42% During the Pandemic

By Ali Forman|2021-05-26T13:05:16+00:00March 29th, 2021|Case Studies, Resources|

Learn how The Learning Experience franchise system measures feedback from customers and how they were able to increase customer satisfaction dramatically during the pandemic despite the formidable challenges facing the education and child services sectors.

Read More
  • Any Lab Test Now Franchise Location

Any Lab Test Now: The Rx for Franchisee Engagement

By Ali Forman|2024-03-14T18:10:03+00:00January 13th, 2021|Case Studies, Resources|

CASE STUDY: Learn how Any Lab Test Now implemented FBR's survey to increase response rates and, in turn, used the data to improve communication and franchisee engagement.

Read More
  • cleaner with spray bottle

How 360clean Closed 5 Deals in 5 Months During the Pandemic

By Franchise Business Review|2021-06-03T19:48:01+00:00November 11th, 2020|Case Studies, Resources|

Learn how 360clean was able to reduce the average deal length by two-to-four weeks using FBR’s lead generation and validation programs, and close five deals in five months during the pandemic.

Read More
  • Two Men and a Truck franchisee

TWO MEN AND A TRUCK: Making Moves that Delight Customers and Franchisees

By Ali Forman|2021-06-03T19:48:54+00:00September 26th, 2019|Case Studies, Resources|

CASE STUDY: Learn how Two Men and a Truck uses a data-driven approach to providing top-notch franchisee support and, in turn, attracting high quality leads.

Read More
  • Two Men and a Truck Franchise Owner

TWO MEN AND A TRUCK: Thinking Outside the (Moving) Box

By Ali Forman|2021-06-04T13:55:38+00:00June 4th, 2019|Case Studies, Resources|

Read this case study to see the creative approach the TWO MEN AND A TRUCK development team took to differentiate the brand, attract quality candidates, and accelerate the sales process.

Read More
  • Sandler+Training

How Sandler Training Ties Franchisee Feedback to Continuous Growth

By Ali Forman|2021-09-23T17:20:30+00:00September 19th, 2017|Case Studies, Resources|

Dave Mattson, CEO of Sandler Training, explains why Sandler surveys with Franchise Business Review, and shares his thoughts on why franchisees find it valuable as well as how Sandler uses their feedback to make continuous improvements and grow the brand.

Read More
  • Golden Corral Franchise

Case Study: Golden Corral’s Golden Ticket

By Ali Forman|2021-06-03T20:09:28+00:00July 12th, 2017|Case Studies, Resources|

Learn how the Golden Corral franchise system more than doubled its franchisee satisfaction survey participation - and lived up to its commitment to giving its operators a voice - by partnering with Franchise Business Review.

Read More
  • Donatos Franchise Location

Donatos’ Missing Piece of the Pie

By Ali Forman|2021-06-04T14:17:23+00:00October 27th, 2016|Case Studies, Resources|

Learn how Donatos partnered with Franchise Business Review to see how how they stacked up against their competitors and make a measurable impact on system performance.

Read More

Turbocharge Franchise Development by Inspiring Financial Confidence

By Ali Forman|2020-11-12T18:14:07+00:00October 24th, 2016|Case Studies, Resources|

Learn how one pizza franchise brand turbocharged franchise development and achieved a 14-times higher lead-to-sale conversion rate by partnering with Boefly.

Read More
  • Marco's Pizza franchise

How Marco’s Pizza Has Achieved Revenue Growth of 23.5%

By Franchise Business Review|2021-06-03T20:23:22+00:00October 4th, 2016|Case Studies, Resources|

Marco’s Pizza opened 113 stores in 2015, with revenue growth of 23.5% over the previous year. President and Chief Operating Officer, Bryon Stephens, shares some of the strategic revenue boosting approaches the brand has taken.

Read More
  • Two Men and a Truck Franchise

BEST PRACTICE: Recruiting Franchisees from Within Your Company

By Franchise Business Review|2023-03-22T20:05:58+00:00September 20th, 2016|Case Studies, Resources|

There are many advantages to recruiting franchisees from within your company. Randy Shacka, who began working at TWO MEN AND A TRUCK as an intern and is now its president, shares his thoughts about doing so.

Read More

About FBR

Franchise Business Review is the leading market research firm in the franchise sector specializing in franchisee satisfaction and employee engagement. Since 2005, we have helped more than 1,100 franchise brands drive better results. Let us put our insights to work for you.


Solutions

Franchisee Satisfaction

Employee Engagement

Customer Satisfaction

Candidate Experience


Learn More

About Our Awards

About Our Company

Contact Us

Press


Connect With Us
Subscribe to Our Newsletter
Subscribe to Our Newsletter

© 2024 Franchise Business Review

155 Brewery Lane, Suite 201 | Portsmouth, NH 03801 | 603.433.2270

Privacy & Terms of Use

Cookie Policy

Page load link
We Value Your Privacy

We use cookies to provide you with the best possible user experience on our website.

Functional Always active
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
Preferences
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Statistics
The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
Manage options Manage services Manage {vendor_count} vendors Read more about these purposes
View preferences
{title} {title} {title}